Frequently Asked Questions Do you ship to Germany? Yes we successfully ship discretely to Germany, Russia And UK. We ship to Europe in general, Australia and other countries. What if I don't recieve my package? We have a 99% delivery success rate, so be rest assure you will receive your package and on time. However, to protect and keep our customers confident, we have 100% money back guarantee on packages lost or failing to reach their destination. What are your refund policies? As you could know, we have a 100% money back guarantee on packages which have not been delivered. However, we do not refund the shipping fee and for all packages whose seal has been undone, we do not offer any refund. How do you sell? If you read about us on our about page, you will understand we have been able to get to the top by being strategic and discrete. However, you have nothing to worry about, your shopping experience is safe and discrete.
